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TERMS & CONDITIONS

By participating with Sea Canoe, you assume certain obligations to John Gray's Sea Canoe and other trip members:

  • Understand the John Gray's Sea Canoe trip rating system

  • Select a trip matching your own interests and abilities

  • Understand that in caves and hongs, there is no touching, no talking, no eating and no smoking;

  • Bring appropriate gear and clothing as advised by John Gray's Sea Canoe
    Assist in camp chores in the spirit of the outdoors

  • Understand that certain factors, especially nature and weather, are beyond our control

  • Follow normal standards of personal hygiene to reduce the risk of contracting diseases

  • Follow normal social behavior habits with other trip members

  • No intoxication or use of illegal drugs - Thailand and the Philippines give the death penalty for drug smuggling

  • Respect the customs of our host countries with courtesy

  • Complete the trip itinerary as scheduled (or as adjusted by your trip leader as necessary)

What John Gray's Sea Canoe Costs Cover:

  • Hotel or Airport pick-up and drop off

  • Escort boat (when applicable)

  • John Gray's Sea Canoe gear

  • John Gray's Sea Canoe well educated and experienced guides

  • Full Board meal plan

  • Soft Drinks and Water Camping and Cooking gear

  • User fees

  • John Gray's Sea Canoe Ground tours. (Trip itineraries lists any exceptions)

John Gray's Sea Canoe Costs do not cover:

  • Airfares (unless stated), Hotels (unless stated), Ground transfers (except to and from Sea Canoe)

  • Additional sightseeing- Visa/ Airport Fees

  • Tips

  • Excess baggage charges

  • Medical Immunizations

  • Alcoholic Beverages

  • Medical or Travel Insurance.

  • Medical and Hospitalization costs

  • Emergency Evacuation costs

  • Items of a Personal Nature

  • Trip Delay compensation beyond the control of John Gray's Sea Canoe or our agents

  • John Gray's Sea Canoe holds public liability insurance with the New Hampshire Insurance Company. We advise all guests to take out travel and medical insurance before making a trip

  • John Gray's Sea Canoe reserves the right to make reasonable changes in your itinerary where deemed advisable for the comfort and well being of trip members

  • By advancing your deposit to John Gray's Sea Canoe or our agents, you therefore agree to be bound by the above terms and conditions

Cancellations:

  • If you cancel a trip, the following schedule applies from the day we receive written notice of cancellation.

  • Over 60 days: US$ 100

  • 30 to 59 days: 50% of booking

  • 7 to 29 days: 75% of booking

  • Under 7 days: 100% of booking

If John Gray's Sea Canoe Cancels a trip:

John Gray's Sea Canoe has never canceled a trip for anything but unsafe weather. If we do cancel for weather, there are no refunds but a trip of a similar standard will be offered. In the past, we have only ever had to delay a trip by one day because of tropical storms.
If you book a trip in the monsoon season, you may well get wet! Rain is not a valid reason for canceling a trip. If we cancel for lack of bookings, we will refund the full cost of booking. All other expenses are your responsibility.

Medical Considerations:

It is very important that you advise us well before departure if you have any medical problems. 'Tropical Tummies' are quite common when traveling in South
East Asia. Dehydration and sunstroke are also commonplace. We ask all our guests to pay attention to their lead guide who will advise guests on how to keep in good health. Please discuss with your doctor well in advance about cover for malaria and other tropical diseases. Sea Canoe cannot give advice on these matters. For the
most part, nasty tropical diseases are very rare nowadays, but it is wise to take precautions.

PLEASE NOTE THAT JOHN GRAY'S SEA CANOE IS NOT RESPONSIBLE FOR MEDICAL PROBLEMS, INCLUDING MEDICAL, HOSPITAL, MEDICATION AND EMERGENCY EVACUATION EXPENSES.



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©2005 John Gray Sea Canoe Co., Ltd. All rights reserved.
124 Soi 1 Yaowarat Rd., Taladyai, Muang, Phuket 83000, Thailand
Tel. (66-76) 254505-7 | Fax: (66-76) 226077
E-mail: info.web@johngrayseacanoevietnam.com